Unfortunately since Apple’s latest iOs 11 update, it has come to our attention that the “mViewer” app (to view CCTV cameras) is no longer supported and therefore not compatible with this latest update.
The good news however, is that there is a new app “mViewer-Pro” (Open in iTunes here) which is compatible!
If your CCTV system is setup with the old mViewer app, our technical team advise before proceeding with the update of your iOs, please go into the original mViewer app and note down your settings – these settings will need to be entered into your new app settings to be able to view your cameras again.
You can access these settings by clicking on the (i) button next to your DVR device.
If you have any problems, please feel free to reach out and we will assist where we can.
